Return Policy

We offer a 30 days return policy for customers, its open for all Tanzanite stones & jewelry purchased from our site. Our team tries level best for your satisfaction, but if it doesn’t match your expectation we ensure you a 100 % refund.

One can return the purchased article within the span of 30 days from the shipping date, its quit easy & approachable.

How to Prepare a Return?

  1. You need to get RAN (Return Authorization Number).
  2. ‘RAN’ can be generated by calling in (888) 243 9192 or by emailing at
  3. Ensure purchased article shouldn’t be damaged & is in its original condition.
  4. Mail the purchased article with your name, address & RAN to :
  5. Returns Dept.
    Top Tanzanite,
    15 West 47th Street # 600,
    New York,
    NY 10036.

Things to remember:

  1. Damaged articles will not be accepted.
  2. Please do ensure that you should not exceed the 30 days time span from the shipping date.
  3. We do require your exact feedback regarding problem, so that we can sort out for you.
  4. We also require its original packaging & the Certificate with returned article.
  5. Article must be in its original condition, with tag & markings if any.
  6. Returning expenses are non bearable by company, buyer must take care of it.
  7. For International Returns, Only the item price is refundable by our company. But shipping & insurance are to be taken care on buyers end.
  8. Return through a traceable medium in order to avoid inconvenience.
  9. We require 5 to 7 business days for processing your return.
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