We offer a 30 days return policy for customers, its open for all Tanzanite stones & jewelry purchased from our site. Our team tries level best for your satisfaction, but if it doesn’t match your expectation we ensure you a 100 % refund.
One can return the purchased article within the span of 30 days from the shipping date, its quit easy & approachable.
How to Prepare a Return?
- You need to get RAN (Return Authorization Number).
- ‘RAN’ can be generated by calling in (888) 243 9192 or by emailing at email@example.com.
- Ensure purchased article shouldn’t be damaged & is in its original condition.
- Mail the purchased article with your name, address & RAN to :
15 West 47th Street # 600,
Things to remember:
- Damaged articles will not be accepted.
- Please do ensure that you should not exceed the 30 days time span from the shipping date.
- We do require your exact feedback regarding problem, so that we can sort out for you.
- We also require its original packaging & the Certificate with returned article.
- Article must be in its original condition, with tag & markings if any.
- Returning expenses are non bearable by company, buyer must take care of it.
- For International Returns, Only the item price is refundable by our company. But shipping & insurance are to be taken care on buyers end.
- Return through a traceable medium in order to avoid inconvenience.
- We require 5 to 7 business days for processing your return.