Return Policy

Your 100% satisfaction is our guarantee.  If for any reason you aren't completely satisfied with your purchase, we offer a 30 day return privilege.  Simply return the item within 30 days of the invoice date for a full refund.

How to Prepare a Return?

  1. Call us at 1-888-243-9192 or e-mail us at info@toptanzanite.com to get a RAN (return authorization number).

  2. The item must be returned within 30 days of the invoice date for a full refund.

  3. Ensure the purchased item isn't damaged.

  4. The item must be returned in it's original condition and packaging with certificate included.

  5. Shipping expenses for returns are to be paid by the buyer. Shipping on international orders will not be refunded, only the purchase price of the item.

  6. Please return with a tracking number to ensure appropriate delivery.

  7. We require 5 to 7 business days for processing your return.

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