We stand behind our exquisite and made with love - jewelry and stones. We truly believe in customer satisfaction and hence our jewelry and stones pass through stringent quality tests, at all levels of manufacturing and before shipment.
In case, you feel our jewelry has any manufacturing defect, kindly call us/email us to send it back for inspection. We will inspect the jewelry with utmost precision and will inform you of our decision.
To ensure that the jewelry and its beauty lasts a lifetime, it needs constant checks and maintenance. In case you feel that the jewelry has a tanzanite/diamonds loose, has lost its perfect finish of rhodium plating or just needs a cleaning, feel free to contact us. We would maintain it for you, free.
To ensure, we extend these services to you, kindly make sure to send the jewelry to us for repair or resizing. If it is done by any other jeweler except us, we consider the Lifetime warranty services offered by us as void.
In case, its damaged because of wear and tear, abrasion or chemicals we will let you know about the costs of repair (if applicable) after evaluation.
You need to pay the shipping costs. Shipping charges for international customers will vary on the country you are from. To determine the charges, you can get in touch with our customer service team.
Please feel free to call us at 1-888-243-9192 or e-mail us at firstname.lastname@example.org if you have any queries about our Lifetime Warranty.
*TopTanzanite reserves the right to change its policies without any prior notice.